Account Settings
Account Info
- Name
- Email address
- Phone number
- Not on file
Edit my details
Update your name or phone number and save. To change your email, message your team, since it is your account sign-in.
Emergency & Care Info
Who we call in an emergency, your dog's vet, and who else is allowed to pick your dog up. Keep this current so our team always has the right contacts on file.
- Emergency contact
- Not on file
- Veterinary clinic
- Not on file
- Authorized pickup
- Not on file
- Preferred contact method
- Not set
Edit emergency & care info
Update any field and save. Changes are stored on your account right away, no email needed.
Notification Preferences
Choose how you hear from us for each category. Turn on email, SMS, or both. Message replies and health reminders are the ones most parents keep on.
Connected Pets
Manage PetsNo pets are linked to your account yet. Add your dog to get started.
Password
To change your password, we will email you a secure reset link.
Reset PasswordReferral Program
DetailsDelete Account
Deleting your account permanently removes pet profiles, reservations, messages, and training history, and cancels any active membership without refund. Deletion requests are handled personally by our team so nothing is lost by accident.